Privacy Policy

The Privacy Policy explains how (“” “we” “us”) process any personal data we collect from users of which provides the service. By accessing or using our Service, you signify that you have read, understood, and agreed to our collection, storage, use and disclosure of your personal information as described in this Privacy Policy and our Terms of Use.

Definition and Key Terms

To explain things clearly as possible in this Privacy Policy, every time any of these terms are re-referenced, they are strictly defined as:

  • Cookies: small amount of data generated by a website and saved by your web browser. It is used to identify your browser, provide analytics, and remember information about you, such as your language preferences and login information.
  • Company: when this policy mentions “Company,” “we,” “us,” or “our,” it refers to, which is responsible for your information under this Privacy Policy.
  • Customer: refers to the company, organization or person that signs up to use the Service to manage the relationships with your consumers or service users.
  • Device: any internet connection device such as a phone, tablet, computer or any other device that can be used to access and use the services. 
  • IP Address: Every device connected to the internet is assigned to a number known as an Internet Protocol (IP) address. These numbers are usually assigned in geographic blocks. An IP address can often be used to identify the location from which a device is connecting to the internet.
  • Personnel: refers to individuals employed with or are under contract to perform a service on behalf of one of the parties.
  • Personal Data: any information that directly, indirectly or in connection with other information including a personal identification number - allows for the identification or identifiably of a natural person.
  • Service: refers to the service provided by as described in the relative terms (if available) and on this platform. 
  • Third-party service: refers to the advertisers, contest sponsors, promotional and marketing partners, and others who provide our content or whose products or services we think may interest you.
  • You: a person or entity that is registered with to use the Service.
  • Platform: refers to application

Information Automatically Collected

There is some information like your Internet Protocol (IP) address and/or browser and device characteristics - is collected automatically when you visit our platform. The information may be used to connect your computer to the internet. Other information collected automatically could be a login, email address, password, computer and connection such as browser plugin types and versions, time zone setting, operating systems and platform, purchase history, and the Uniform Resource Locator (URL) clickstream to, through to our website that may include time and date.

The personal data collected from you

We use the information we collect to better understand the needs and wants of our customers and to continually improve the experience of using the Service. 

During the course of your use of the Platform and the provision of the Services, we may collect Personal Data from you, which includes but is not limited to:

  • identity data, such as your name, gender, profile picture, and age
  • contact data, such as billing address, delivery address, email address, and phone numbers
  • account data, such as bank account and payment details
  • transaction data, such as details about orders and payments to and from you, and other details of products and Services that you have purchased or obtained through the Platform
  • profile data, such as your username and password, purchases or orders made by you, your interests, preferences, feedback, and survey responses, and other information you may provide when entering contests or giveaways;
  • usage data, such as information on how you use the Platform, products, and Services or view any content on the Platform;
  • marketing and communications data, such as your preferences in receiving marketing from us and/or third parties and your communication preferences.

During the course of your use of the Platform and the provision of the Services, we may receive Personal Data from you in the following situations:

  • When creating account with us
  • When you apply for any of the Services or purchase any products available on the Poofyland Platform
  • When you use any of the features or functions available on the Platform or Services
  • When using the chat function on the Platform
  • When posting messages in the comment sections or in our forums
  • When subscribing to our publications or marketing collaterals
  • When entering a competition, promotion, or survey or send feedback
  • When participating in any activity or campaign on the Platform
  • When logging in to your account on the Platform or otherwise interact with us via an external service or application, such as Facebook or Google
  • When a third party files a complaint against you or the content you have posted on the Platform
  • When interacting with us offline, including when you interact with our outsourced customer service agents.
  • We may request to send you push notifications regarding your account or the Platform. If you wish to opt-out from receiving these types of communications, you may turn them off in your device’s settings or via app

During the course of your use of the Platform and the provision of the Services, you expressly consent to the transfer of your Personal Data from third parties to for the purposes set out in this Privacy Policy or any other terms.

You must only submit Personal Data which is accurate and not misleading and you must keep it up to date and inform us of any changes to the Personal Data you have provided to us. We shall have the right to request for documentation to verify the Personal Data provided by you as part of our user verification processes.

We will only be able to collect your Personal Data if you voluntarily submit the Personal Data to us or as otherwise provided for under this Privacy Policy. Unfortunately, if you choose not to submit your Personal Data to us or subsequently withdraw your consent to our use of your Personal Data, we may not be able to provide you with the Services or access to the Platform.

You may access and update your personal information submitted to us at any time as described below.

If you provide Personal Data of any third party to us, you represent and warrant that you have obtained the necessary consent, license, and permissions from that third party to share and transfer his/her Personal Data to us, and for us to collect, store, use, and disclose that data in accordance with this Privacy Policy.

Commitment to Data Security

All registered information from users is kept secure and confidential to safeguard and protect it from misuse, loss, interferences, and unauthorized access and modification. Only authorized employees can access this information (if needed or any circumstances that need to access the account). 

Use and Disclosure of Your Personal Data

  1. To provide and maintain our Service, including to monitor the usage of our Service.
  2. To manage Your Account: to manage Your registration as a user of the Service. The Personal Data You provide can give You access to different functionalities of the Service that are available to You as a registered user.To register your information account as a unique user. Such as name, email address, contact number.
  3. We may request access or permission to certain features from your mobile device, including your mobile device’s bluetooth, camera, contacts, microphone, reminders, social media accounts, storage, and other features. If you wish to change our access or permissions, you may do so in your device’s settings.
  4. The Internet Protocol (IP) address number is identified and logged when you visit the website or the application, along with the time(s) of your visit.
  5. For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items or services You have purchased or of any other contract with Us through the Service.
  6. To contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application's push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.
  7. To provide You with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless You have opted not to receive such information.
  8. To manage Your requests: To attend and manage Your requests to Us.The processing transactions for payments for users.
  9. For business transfers: We may use Your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by Us about our Service users is among the assets transferred.
  10. For other purposes: We may use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Service, products, services, marketing and your experience.

We may share Your personal information in the following situations:

  1. With Service Providers: We may share Your personal information with Service Providers to monitor and analyze the use of our Service, for payment processing, to contact You.
  2. With other users: when You share personal information or otherwise interact in the public areas with other users, such information may be viewed by all users and may be publicly distributed outside.
  3. With Your consent: We may disclose Your personal information for any other purpose with Your consent.

Business Transactions


If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.


Law Enforcement


Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).


Other Legal Requirements


The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:


●  Comply with a legal obligation

●  Protect and defend the rights or property of the Company

●  Prevent or investigate possible wrongdoing in connection with the Service

●  Protect the personal safety of Users of the Service or the public

●  Protect against legal liability

How do we protect your personal information

We implement a variety of security measures to maintain safety when you place an order or enter, submit, or access your personal information.

Third Party Partners and Service Providers

We generally do not sell or trade any personal information about our users to any third parties. 

We will, however, provide your information to third party companies as necessary to perform services on our behalf, including payment processing, data analysis, email delivery, hosting services, artist/fan connections, and customer service. We direct all such third party partners and service providers to protect the confidentiality of the information we disclose to them and to not use your information for any purposes other than those stated by us when we disclosed that information to them.

How long do we keep your information

The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

Governing Law

The laws of, excluding its conflicts of law rules, shall govern this Agreement and your use of our service. Your use of our service may also be subject to local state, national or international laws.

Your Consent

By using our platform, registering an account, or making a purchase, you consent to this Privacy policy.  If you wish to withdraw your consent, or request for erasure or blocking of your Personal Data at any time, you may do so by contacting us at

Links to other website 

This Privacy Policy applies only to this Service. The Services that contain links to other applications or websites that are not operated or controlled by us. We are not responsible for the content, accuracy or opinions expressed in such applications, and such applications are not investigated, monitored or checked for accuracy and completeness by us. Remember that when you use a link to go from the Services to another website, including those that have a link on our platform, it is subject to that website’s own rules and policies. Such third parties may use their cookies or other methods to collect information about you. 

Changes to our Privacy Policy

We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.


We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the "Last updated" date at the top of this Privacy Policy.


You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contacting Us

If there are any questions regarding this privacy policy, you may contact us through our social media accounts.